The full path
Six steps, from your first conversation with us to getting ready to operate.
We talk about your goals, your background, the state where you want to open, and your questions. We go over what that state generally requires and which package might fit. You’ll get an honest picture, including the challenges.
Your part:
Bring your questions and tell us your state and timeline.
We help you work through the business registration steps and the back-office basics.
Your part:
Make the business decisions (name, structure) and pay any filing fees. We recommend talking to an accountant or attorney about entity and tax choices.
We prepare a policies and procedures manual and operating forms based on your state’s current rules for non-medical home care. Before drafting, we confirm the current requirements with the state agency.
Your part:
Review everything carefully. You’ll be running your agency by these policies, so it’s important that you understand them.
We help you assemble and organize your application packet so it’s complete and consistent before you submit it. Depending on your state, the application may ask for things like ownership information, staff qualifications, insurance or bonding, and background checks.
Your part:
Sign and submit the application, pay the state fees, and complete any state-required training, fingerprinting or background checks.
The state reviews your application. Depending on the state, this may include follow-up questions, an inspection, a survey or an interview. We help you get ready for it.
Your part:
Respond promptly to the state and be available for any inspection or survey.
Once your state issues your license, you can begin hiring caregivers and serving clients. We provide hiring guidance, and Tier 2 and Tier 3 also include branding, a website and marketing materials. See our packages for details.
Your part:
Recruit caregivers and find clients.
Tip from experience: start planning how you’ll recruit caregivers well before you’re licensed. Clients don’t help if you have no one to send.
Timelines
There is no single answer, because timelines vary by state and depend on how quickly the state processes applications and inspections, as well as how quickly each step gets done on your end.
We can’t speed up or control state processing. What we can do is help you submit a complete, organized application, which avoids delays caused by missing paperwork. We’ll talk about what to expect in your state during your consultation, and you can read more on our States & Licensing page.
Our work focuses on non-medical home care agencies.
Step 1
The first step is a conversation. It’s free, and you can ask anything.
